Support Center

How can we help?

Everything you need to buy and sell domain names safely with escrow — from starting a transaction to getting paid.

Getting started

What domain escrow is and how it protects both sides.

Starting a transaction

Open a deal, set the transfer terms, invite the other party.

Funding

How the buyer pays into the secure trust account.

Transfer & release

Move the domain, confirm control, and release the funds.

Disputes

What happens when a transfer goes wrong.

Getting paid

How and when the seller receives funds.

Fees & identity

Pricing, who pays, and identity verification.

Roles & trust

Who does what, and how your money is safeguarded.

Still need a hand?

Our team can walk you through any deal.

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