Support Center
How can we help?
Everything you need to buy and sell domain names safely with escrow — from starting a transaction to getting paid.
Getting started
What domain escrow is and how it protects both sides.
Starting a transaction
Open a deal, set the transfer terms, invite the other party.
Funding
How the buyer pays into the secure trust account.
Transfer & release
Move the domain, confirm control, and release the funds.
Transferring the domain (seller)
For sellersOnce funds are held, move the domain to the buyer and mark it transferred.
Confirming control & releasing funds (buyer)
For buyersVerify the domain is in your account, then release the money.
If the transfer is wrong or fails (buyer)
For buyersDo not release — reject the transfer or open a dispute so funds stay protected.
Disputes
What happens when a transfer goes wrong.
Getting paid
How and when the seller receives funds.
Fees & identity
Pricing, who pays, and identity verification.
Roles & trust
Who does what, and how your money is safeguarded.